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Professional Operations and Maintenance Services
Service
Professional Operations and Maintenance Services
With over 20 years of experience, YiSquare’s operations team specializes in integration products, platform architecture, and workflows. Using advanced tools and efficient processes, we provide high-quality, customer-focused one-stop maintenance services.
Service Features and Advantages
  • Comprehensive O&M Services
    Includes system maintenance, user support, security, and performance optimization to ensure platform stability and reliability.
  • Reliable Technical Expertise
    Provides prompt support and quality services to ensure platform stability and optimized performance.
  • Customer-Focused Services
    Provide excellent support and training to help customers maximize the platform’s features, improving satisfaction and experience.
  • Robust Security Capabilities
    Ensure data and customer information safety with reliable security management and prompt issue resolution.
O&M Framework and Best Practices
YiSquare combines ITIL methodologies with integration best practices to deliver reliable O&M services. We ensure high system availability, performance, quick fault recovery, and continuous improvement for stable operations.
  • Professional Team
    Well-structured organization
    Clear role definitions
    Defined responsibilities
    Integration expertise certifications
    Ample resource pool
  • Standardized Processes
    Standardized incident handling process
    Problem management process
    Release management process
    Change management process
    Configuration management process
  • Support Tools
    Professional monitoring platform
    Alert tools
    Work order management system
    Operations knowledge base management
    Automated O&M tools
  • SLA Management
    Clear incident level definitions
    Response time specifications
    Resolution time targets
    Standard assessment mechanisms
  • Performance Management
    Weekly O&M reports
    Monthly O&M reports
    Health inspection reports
    O&M performance evaluation reports
  • Address：Rm.2908,Tower A,Galaxy WORLD,Shenzhen,CN
  • E-mail：marketing@yisquare.com.cn
  • Working hours：09:00 - 18:00
Knowledge Center
Retail Manufacturing Logistics Automotive Energy Insurance
API Management EDI/B2B ESB Data Integration
Integration Services Packaged Software Services Operations and Maintenance Services
Customer List
S-Link
webMethods MuleSoft SwiftInt TongESB Boomi
W-Space SmartEdgeGateway
VAIS CWAD
Company Profile Qualifications Partners Contact Us